yep -lastminute have just done BOTH of their old tricks to me (keeping my money without paying the Airline for my ticket AND charging me twice). So I have a ruined trip and more than £800 building up interest on my credit card. Words simply cannot describe how bad their customer service is. Having done some research (watchdog, which.net and other sites like this) it seems they will ONLY ever refund money when legal proceedings are instigated - even in completely cut and dry cases like mine.
StephenBargewell 25.07.2003 19:58
No comments:
Post a Comment