I found the site very easy to use and paid with my switch card. The whole process took less than five minutes to find the cheapest flights with British airways and to get verification of payment and booking.
All very well until we got to Belfast City Airport to find that we where not booked unto our flight. The girl at the British Airways customer services desk was extremely helpful and phoned last minute.com for us.
Eventually after holding for 20 minutes and missing our flights she got through to someone who could not trace our booking even though we had the booking reference number. She was then put on hold until he got a supervisor, who then tried to tell her that the money had not been debited from our account. She was able to tell him that this was not the case as I luckily had my bank statement showing the debit of £127.00 and also she could see the authorisation number on her computor screen. veramck
*&^%$!: some very interesting and important reviews on lastminute.com are been removed from this site! What's on?!
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